Heathrow has four working terminals and the one you need depends entirely on your airline.\n\nTerminal 2 handles most Star Alliance carriers. Terminal 3 covers Virgin Atlantic, Delta and many long haul partners. Terminal 4 is used by SkyTeam airlines plus Qatar Airways. Terminal 5 is British Airways and Iberia.\n\nWhen you book with us you only need to tell us your flight number. We look up the terminal and the landing time, and your driver goes to the right arrivals hall.\n\nIf you choose meet and greet, your driver parks and waits inside arrivals with a name board. Without it, they wait in the short stay car park and call you once you are through customs.
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A simple guide to Heathrow's terminals
Which terminal does your airline use, and where should your driver meet you? Here is the short version.